Problems in your checkout

More
4 years 6 months ago #908 by cpaschen
cpaschen created the topic: Problems in your checkout
Tried to purchase an element (Zoo SaveAs) but when trying to pay with PayPal from 2CO there was an error ("20" something about 'snooping code').
Let me know if you need more details or when you have it fixed so that I can give this element a try once you have the update done (to fix the blank page mentioned earlier in this forum).

Please Log in or Create an account to join the conversation.

More
4 years 6 months ago #909 by cpaschen
cpaschen replied the topic: Problems in your checkout
Update - Well it appears that the 2CO part is working, but something on your site isn't.

I was actually charged twice for the element, but have not received any instructions on accessing the element to download.

I received 2 sales receipts from 2co:
The Order Numbers are : 5154349975 and 5154346762

The element still appears in my cart on your site.

I need to have the 2nd payment refunded and I need access to the element to download.

Please Log in or Create an account to join the conversation.

More
4 years 6 months ago #911 by cpaschen
cpaschen replied the topic: Problems in your checkout
I was now able to download (after logging out/in), but I still need the duplicate payment refunded.

Please Log in or Create an account to join the conversation.

More
4 years 6 months ago #917 by admin
admin replied the topic: Problems in your checkout
Sale # 5154349975 refunded.

Please Log in or Create an account to join the conversation.

More
4 years 6 months ago #924 by cpaschen
cpaschen replied the topic: Problems in your checkout
Thanks

Please Log in or Create an account to join the conversation.

2Checkout.com is a worldwide leader in online payment services