Terms of Use

Terms of Use

The contents of this Terms of Use apply to all R.A.S.Lab[.org] products and subscriptions.

1. License

All R.A.S.Lab[.org] products are licensed under the GPL (v2 or v3).
You can read it here: http://www.gnu.org/licenses/gpl-2.0.html

2. Access
You are not allowed to share your Access to www.raslab.org at any stage. All access and downloads are monitored. If you breach this, your subscribtion will be terminated.

3. Product Delivery
As soon as you have carried out payment and we can acknowledge receipt of the money, we will email you your subscription information. In case you have not received an email from R.A.S.Lab[.org] within 24 hours, please contact us by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will resend you the login details manually. After receiving our email with your account details you have immediate access to our member area. The email address you give should be valid as we will use it to contact you. We therefore recommend to use your main email address.

 
4. Support
We provide technical support for R.A.S.Lab[.org] products by our support center via documentation, forum and documentation. For any questions or inquiries use forum or send us an email through This email address is being protected from spambots. You need JavaScript enabled to view it.
We guarrantee support for 1 website for a single subscription. Any more will require a second subscription to be bought.
 
5. Refund Policy

We want to make public our policy on refunds so that there is no confusion.

All our subscriptions are final and no refunds will be given.

R.A.S.Lab[.org] is offering non-tangible goods and forum access, we do not issue refunds after a subscription is made, which you are responsible for understanding upon subscribing at our site.

For example, we do not issue refunds if:

  • You find a bug
  • You expect translations
  • You just change your mind
  • You choose not to use our product
  • You did not get the answer you expected in our support forum
  • You find that our product doesn't suit your needs (e.g. missing feature)

Having said that, we really believe that you won't be disappointed. Our extensions have been downloaded and tested thousands of times and so far we have received very good feedback and no user has requested a refund. Please ask any pre-sales questions via our forum.

However, if you are not satisfied with our products please let us know, we want to know why.

Please also keep in mind that our subscriptions are priced very moderately.

6. Privacy Policy
Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product, informing about new product releases and addressing any customer service issues.

7. Warranty
R.A.S.Lab[.org] gives no warranty or guarantee for our extensions in any manner. Browser compatibility should be tested viewing the demonstration installations on the demo sites. We guarantee that our products work with the current version (stable) of Joomla and last stable version of third-party extensions (if our products need them). We cannot guarantee though that they will work with future or old versions of Joomla and of third-party extensions. Also, R.A.S.Lab[.org] products will always be developed for the latest Joomla version. We cannot guarantee how long phase-out Joomla versions are supported. This decision is solely made by R.A.S.Lab[.org].

8. Terms & Conditions
R.A.S.Lab[.org] reserves the right to change or modify current Terms Of Use at any time with no prior notice. Therefore, we encourage you to review changes to our policy every time you visit this website. Further, R.A.S.Lab[.org] reserves the right to modify or discontinue any portion of the subscription. R.A.S.Lab[.org] shall not be liable to you or any third party should R.A.S.Lab[.org] exercise its right to modify, suspend, limit or discontinue any feature of the subscription.

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